Orders & Returns
Order Policy and Specifications:
All orders received by 3 PM EST Monday-Friday will ship the same day. All orders received after 3 PM EST Monday-Friday will be shipped the next business day. Digestive Warrior follows the official holiday closure schedule of the United States Postal Service and our customer support office and shipping operations facility are closed accordingly.
We provide free First Class shipping via the USPS(3-5 days). As a convenience to our customers, we also provide additional shipping services (where available) at the customer's expense to include:
Priority Mail (2-3 days)
Priority Mail Express (1-2 days by 6 PM)
Ground (up to 5 days)
2nd Day Air Saver (2 days)
Next Day Air Saver (1day) *only next day option
*Digestive Warrior is not responsible for lost or damaged packages. Delivery standards are provided by the individual carriers and late or delayed packages are not the responsibility of Digestive Warrior. Any issues that arise with packages should be directed to the individual carrier chosen. Digestive Warrior will provide an order confirmation and a tracking number for the carrier chosen.
* For International orders, see FAQ's: Do we offer international shipping?
Digestive Warrior, LLC accepts returns on all unopened products received within 30 days of the date of purchase. Digestive Warrior, LLC charges a flat $8 restocking fee on all returns. Upon completion of quality inspection, refunds for the purchase price minus the $8 restocking fee will be made within 24 hours to the original payment instrument (can take 3-5 days to post). The customer is responsible for all costs associated with the return of products. Original shipping charges, if applicable, are not refundable.
We highly recommend that customers seek the advice of their personal healthcare practitioner, and in some cases require a consultation to dispense certain products. Any costs incurred or associated with any consultation are the responsibility of the customer. We do not accept returns on products that have been opened for any reason. If you have a negative reaction to a product purchased from our website, please consult with your healthcare practitioner to determine possible causes. We do not accept returns on opened products that have caused a negative reaction.
We are very proud of our excellent customer service and very high fulfillment rate, but from time to time, we make mistakes. We ask for your patience and kindness as we work to immediately correct our mistakes. In the event of any issue, please reach out to our customer support team at firstname.lastname@example.org or call us at (828)202-7088.
All returns should be mailed to:
Digestive Warrior, LLC
135 Sweeten Creek Road
Asheville, NC 28803